Returns & Exchanges

At Montane, we stand behind the quality of our gear and offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or changed your mind, we are committed to ensuring you have the right equipment for your next adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the items in their original packaging with all tags attached, ensuring the product is clean and unused to qualify for a full refund.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.